Porsline Blog

January 3, 2024Market Research

Market research resources: Understanding customer thoughts + The best market research books

If you think that your ideas are so original and efficient that they will bring any business to wealth and fame.

January 3, 2024

Market Research

Market research resources: Understanding customer thoughts + The best market research books

If you think that your ideas are so original and efficient that they will bring any business to wealth and fame.

January 2, 2024Customer Experience

The Ultimate Guide to Measuring Customer Loyalty

Maybe you think that the Customer Loyalty metric is obsolete and is no longer considered a standard for measuring customer and brand loyalty because nowadays, customers become loyal to a certain brand only by lowering prices, and if a brand raises it

January 2, 2024

Customer Experience

The Ultimate Guide to Measuring Customer Loyalty

Maybe you think that the Customer Loyalty metric is obsolete and is no longer considered a standard for measuring customer and brand loyalty because nowadays, customers become loyal to a certain brand only by lowering prices, and if a brand raises it

December 25, 2023Customer Experience

How to make money from your Instagram store using the online order form?

You must have heard a lot these days that many marketers have closed their physical stores and created a page on Instagram. By creating an Instagram store, their customers have multiplied.

December 25, 2023

Customer Experience

How to make money from your Instagram store using the online order form?

You must have heard a lot these days that many marketers have closed their physical stores and created a page on Instagram. By creating an Instagram store, their customers have multiplied.

December 25, 2023Customer Satisfaction

What is customer churn? + Customer churn measurement survey

Did you know that the world’s top companies lose $1.

December 25, 2023

Customer Satisfaction

What is customer churn? + Customer churn measurement survey

Did you know that the world’s top companies lose $1.

April 10, 2023Online survey

A comprehensive guide to designing effective surveys; For those who believe in data collection!

You might think that designing a standard survey takes hours or requires reading a lot of articles and books.

April 10, 2023

Online survey

A comprehensive guide to designing effective surveys; For those who believe in data collection!

You might think that designing a standard survey takes hours or requires reading a lot of articles and books.

April 4, 2023Online survey

Likert Scale Guide: Types, Examples and Uses in Organisational Surveys — Plus a Free Likert Scale Calculator

Likert scales help researchers and organisations measure the strength of an opinion rather than reducing it to a simple “yes” or “no”.

April 4, 2023

Online survey

Likert Scale Guide: Types, Examples and Uses in Organisational Surveys — Plus a Free Likert Scale Calculator

Likert scales help researchers and organisations measure the strength of an opinion rather than reducing it to a simple “yes” or “no”.

April 2, 2023Online survey

A Guide to choosing the type of online survey questions

The golden method of efficient managers in the past and present has always been to look at the organization from the customers’ point of view.

April 2, 2023

Online survey

A Guide to choosing the type of online survey questions

The golden method of efficient managers in the past and present has always been to look at the organization from the customers’ point of view.

April 1, 2023Change Management

What is organizational change culture and why should all managers be ready for change in their organization?

Currently, companies that want to adapt to new conditions and to be more creative face many challenges. One of these challenges is realizing and creating organizational change culture among employees.

April 1, 2023

Change Management

What is organizational change culture and why should all managers be ready for change in their organization?

Currently, companies that want to adapt to new conditions and to be more creative face many challenges. One of these challenges is realizing and creating organizational change culture among employees.

March 30, 2023Online survey

Demographic Information: What to ask? Why ask? How to ask?

“Hello dear reader! Please tell me if you are male or female. Are you an employee or an employer? How much is your income?” No one likes being asked personal questions by a stranger at the beginning of a conversation.

March 30, 2023

Online survey

Demographic Information: What to ask? Why ask? How to ask?

“Hello dear reader! Please tell me if you are male or female. Are you an employee or an employer? How much is your income?” No one likes being asked personal questions by a stranger at the beginning of a conversation.

March 29, 2023Customer Experience

How to develop customer experience strategy better than competitors? (A complete guide with examples)

In a research project conducted in 1920, small and large companies were asked about their priorities for the next five years.

March 29, 2023

Customer Experience

How to develop customer experience strategy better than competitors? (A complete guide with examples)

In a research project conducted in 1920, small and large companies were asked about their priorities for the next five years.