«Our company has held several webinars and 90% of the participants were satisfied!» Now where did this percentage come from? and with
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Tags : customer satisfaction measurement
Maybe you think that the Customer Loyalty metric is obsolete and is no longer considered a standard for measuring customer and brand
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Customer Experience
Customer Experience
Customer Experience
Customer Experience
Customer Segmentation – An exceptional technique to increase customer satisfaction
Customer Segmentation is a process by which you divide customers into similar or different groups. The more you know your customers, the
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Customer feedback is an integral part of call center management, and regardless of the methods you employ to measure customer satisfaction, receiving
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If you want to measure customer satisfaction correctly, you need to have a good knowledge of customer satisfaction measurement techniques. One of
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