Maybe you think that the Customer Loyalty metric is obsolete and is no longer considered a standard for measuring customer and brand
Read more »
Tags : customer loyalty measurement
Customer Experience
Customer Experience Management and Improvement Solutions to Increase Customer Loyalty
With the emergence of the Corona virus, online business has boomed to the extent that some experts believe that this massive epidemic
Read more »
Customer Experience
Customer Experience
Customer Experience
The Net Promoter Score (NPS) and its Applications
«How likely is it that you would recommend us to your friends?» That is the last sentence your customers are expecting to
Read more »
Customer loyalty is one of the key business indices. According to the literature review, most organizations seek to increase loyalty, maintain satisfaction
Read more »