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Porsline is a free, online form builder software that makes creating online questionnaires, surveys, tests, and forms easy, fast, and affordable for users. Porsline's online quiz maker is used by teachers, universities, and schools. Porsline's questionnaire and form builder is used by marketing and market research managers, human resources managers for conducting employee surveys and evaluating HR performance, customer managers for conducting customer satisfaction surveys and measuring customer experience, startup managers, IT managers, and CEOs. Porsline users have access to hundreds of templates to get started.

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Customer Satisfaction Survey Template (CSAT)

CSAT (customer satisfaction) captures how happy customers are right after an interaction. Use this customer satisfaction survey template (3–7 questions), send it within 24–48 hours, and track the score over time. Start simple: 1 overall CSAT question, 2–4 driver questions, and 1 open text. Segment results by channel or product and close the loop with low scorers. Build, send, and analyze quickly in Porsline. 

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